Findy support centre
Everything we can tell you about setting Findy up, reading what it shows you, and what to do when a result is unclear.
Setting up
Getting started and permissions
Supported devices, your first inspection, and why Findy asks for camera, local network, Bluetooth and location access — one reason per permission.
Subscriptions, refunds and restoring
What is free, what Findy Pro adds, how to cancel through Apple, how refunds actually work, and how to restore a purchase on a new device.
Reading your results
Understanding your results
What "unidentified device" means, and why hotels show hundreds of devices.
False positives and innocent causes
Screws that glint, remote controls that emit infrared, printers on the network, magnets in phone cases — and how to separate all of that from something worth investigating.
Getting in touch
Contact and bug reports
How to reach the developer, what to include so a bug can actually be fixed, and how to report an incorrect detection or a security issue.
Reference pages
- How Findy works — each method, explained technically
- Features — free versus subscription
- Testing methodology — our published test method
- Privacy — what stays on your device
Quick answers
The questions we are asked most often, with the full explanation one click away.
| Question | Short answer | Full article |
|---|---|---|
| Why does the app ask for location access? | iOS requires it before an app may read Wi-Fi details, and following detection needs places. | Getting started |
| Why is my television flagged? | It streams video over the network, exactly like a camera would. | False positives |
| How do I cancel or get a refund? | Both go through Apple; we cannot issue refunds ourselves. | Subscriptions |
Cannot find your answer?
Email the developer directly. Findy is made by one person, so replies are not instant — but every message is read.
Last reviewed 2026-07-23 · Reviewed by the Findy team at Flaps Apps.